Contact Us

Enrollment Looking for more information about how to enroll? 1-800-801-3922 Customer Service If you would like to get information on benefits and services, offer a suggestion, lodge a complaint or pass along a compliment, the Customer Service Department is here for you. CALL 410-424-4528 1-800-808-7347 (toll free) Monday through Friday 8 a.m. - 4:30 p.m. WRITE US Family Health Plan Customer Service Department 6704 Curtis Court Glen Burnie, MD 21060 E-MAIL Questions/Comments send to: usfhpfeedback@jhhc.com **Please do not send any Protected Health Information (PHI) and personal medical information when using the feedback mailbox (e-mail). Please include contact information in case we need to reach you.	Dental Discount Information 1-866-357-3304
	Vision Discount Information: If you have any questions about your vision benefits or which providers are closest to you, please call the Plan's Customer Service department at 1-800-808-7347 or 410-424-4528.
	Premium Billing Department: 410-424-4835 or 1-888-717-8282
	Mental Health/Substance Abuse Services In area: 410-424-4830 Out of area: 1-888-281-3186
	Pharmacy Services 410-338-3300
	To arrange for emergency or urgent care: In area: Call your health center Out of area: 1-800-859-0950 Out of country: Call your health center within seven days of return
	After-hours medical advice and assistance Call your health center and you will be connected to our After Hours Triage Department
	For an emergency: 911

 

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