Forms & Documents
Member Handbook For details about benefits and other advantages of membership, please click on the US Family Health Plan Member Handbook. You can print out a copy or refer back to our website whenever you have questions. US Family Health Plan members, please refer to this edition of the Member Handbook and disregard previous versions.
» Download the Member Handbook
This section contains important health information for you and your family members. Additional health information is available from the 24/7 Nurse Advice line. The Nurse Advice Line, 866-390-0933 (option 1), includes both the ability to talk to a registered nurse about acute medical problems as well as a large audio library that you can listen to by using your telephone. 24/7 Nurse Advice line.
The same health information library is also available on the Internet, click here.
We trust that you will find the information here or through the additional links to our health education material helpful. Suggestions and feedback are welcome and can be sent to us via email at usfamily@svcmcny.org .
» When to Call for a Behavioral Health Appointment
» Exercise, It Does a Body Good
» All the Right Reasons to Call Your Nurse Advice Line
